Privacy Policy

1. Introduction

TrakVra Drywall Institute (“TrakVra”, “we”, “our”) respects your privacy. This Policy explains what information we collect, how we use it, and the choices you have.

2. Information we collect

• Account data: name, email, and optional phone number.
• Transaction data: purchased courses, billing details (processed by payment providers).
• Usage data: device/browser information, pages viewed, and interactions.
• Communications: messages sent via our contact form or email.

3. How we use information

• Provide and improve training services and content recommendations.
• Process orders, send confirmations, and provide customer support.
• Secure our platform, prevent fraud, and comply with legal obligations.
• Send service notices and, with consent, training updates and offers.

4. Legal bases

We process personal data based on contract, consent, legitimate interests, and compliance with law.

5. Sharing

We share data with service providers (hosting, analytics, payments) under contracts requiring confidentiality and data protection. We do not sell personal data.

6. Cookies and tracking

We use essential cookies for security and function, and optional analytics cookies to improve content. You can manage preferences via your browser or our cookie banner.

7. Data retention

We retain account and transaction data while your account is active and as required by law. Support messages are kept for up to 24 months unless you request deletion.

8. Your rights

• Access, correct, or delete your data
• Object to or restrict certain processing
• Withdraw consent where applicable
• Portability of data in a machine-readable format

To exercise rights, contact us at [email protected].

9. Security

We implement administrative, technical, and physical safeguards. No system is perfectly secure; report concerns to [email protected].

10. International transfers

Data may be processed outside your country with appropriate safeguards such as Standard Contractual Clauses.

11. Children

Our services are not directed to children under 16. If we learn we collected such data, we will delete it.

12. Changes

We may update this Policy. Material changes will be announced on this page with a new effective date.

13. Contact

Questions about privacy? Email [email protected] or call +1 (415) 555-0137.